Toyshelf Toys Terms and Conditions

Terms and Conditions

Terms and Conditions

Online Return Terms

TOYS

In the unlikely event that you find a piece missing or faulty from you Lego, Playmobil or Megabloks purchase, we will instruct the relevant manufacturer to send out the piece to you.

You may return items purchased through the Toy shelf website providing:

1. You MUST inform us within 7 working days of Signing for item, either by phone, answer machine or email and ask a returns number.

2. The item/s are unopened and security tags / seals have not been removed, or tampered with on various items.

3. Customer pays for the return of the item/s, unless faulty

4. Items MUST be returned within 14 Calender days

5. Any items purchased through the website which you are returning, must be returned via POST ONLY.

NOTE: When the customer is returning an item, it is recommended that the customer sends an item back recorded delivery, as any item returned, Toys Fancy Dress will not be liable for any loss or damaged items returned.

PRICING

Please Note These are Internet Prices only, all sales are dispatched online only. Prices are subject to change on a daily basis without prior notice.

AVAILABILITY

Occasionally goods you order may be out of stock or unavailable for some reason. No legally binding agreement for the sale of any item exists until we accept your order by despatching the toys to you.

If we cannot deliver any part of your order, we will not charge your card until we have informed you via email or telephone and give you the option to cancel any or all of your order.

CARD PAYMENTS

Please Note, that we can only send out items to the card holders address. An item can be sent to an alternative address, providing the cardholder has confirmed the address with their card company. If this has been carried out, items must be purchased over the phone.

In the event that the buyer tries to purchase an item and gives an incorrect cardholders address or security details, the card control agency STREAMLINE will freeze the funds in-case of fraudulent activity. We strongly urge you to check with your card company, if you are unsure of the correct address.

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